RhinoOMS implements a multi-layered cloud-based security protocol that is separate from, but integrated into, the RhinoOMS app. Only admin users, with the requisite permissions, can add new users, edit existing users (change user details or permissions), and delete users from the RhinoOMS system. When changes are made to the user list, these changes will only reflect in the RhinoOMS app after the next update is released.
However, if you require these changes before that, the Refresh Users tab in the User Management/Registered Users module will update the user list in your current RhinoOMS session.
To proceed, please ensure you have the following:
Ensure you are logged into the server.
Click “Refresh Users” and wait while RhinoOMS pulls the latest user list from the server, which will include any recent changes.
Your user list has been updated FOR THAT RHINOOMS SESSION ONLY. Should you close or refresh RhinoOMS, you will have to repeat this process again in order to see the recent user changes. You will need to continue to do this until the next RhinoOMS update is released (and the recent user changes will be permanently available).